Refund policy
30-Day Return Policy
At Fore Yorkshire, we want you to be completely satisfied with your purchase. If you are not satisfied, you may return most items within 30 days of the delivery date for a full refund or exchange. Please review the following guidelines to ensure a smooth return process:
Eligibility for Returns
- Items must be returned within 30 days of the delivery date.
- Products must be in their original condition: unworn, unwashed, and with all tags and packaging intact.
- Proof of purchase, such as a receipt or order confirmation, is required.
Non-Returnable Items
Certain items cannot be returned, including:
- Final sale items.
- Perishable goods (such as food or flowers).
- Customized or personalized products.
- Digital downloads and software.
Return Process
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Initiate a Return: Contact our customer service team at hello@foreyorkshire.com to initiate a return. Please provide your order number and reason for the return.
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Shipping the Return: You will receive a return shipping label via email. Attach the label to your package and drop it off at the nearest [shipping carrier, e.g., UPS, FedEx] location.
- Return Shipping Costs: Customers are responsible for return shipping costs unless the item was defective or we made an error with your order.
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Processing the Return: Once we receive your returned item, we will inspect it to ensure it meets the return criteria.
- Refunds: Refunds will be issued to the original payment method within 5-10 business days of receiving the returned item.
- Exchanges: If you requested an exchange, the new item will be shipped within 5 business days after the return is processed.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately at hello@foreyorkshire.com. We will arrange for a replacement or full refund, including return shipping costs.
Contact Us
If you have any questions about our return policy, please contact us at:
- Email: hello@foreyorkshire.com